Business Central provides functionalities in the following areas

• Financial Management
• Customer Relationship Management
• Supply Chain Management
• Warehouse Management
• Project Management
• Basic Human Resource Management
• Manufacturing (Premium edition)
• Service Order Management (Premium edition)

Please refer to the capability guide here.

Microsoft offers a software-as-a-service (SaaS) option which is fully managed by Microsoft. Customers who want to deploy their system on local servers or on private cloud can go for on-premise licenses. Microsoft releases monthly cumulative updates and biannual major updates. SaaS customers will get the monthly updates automatically applied, while having flexibility to schedule the two major annual updates within a certain timeframe. On-premise customers will need vendors to manually merge, test and apply the updates in case there is conflicts with existing customisations.

Business Central is suitable for most small-to-midsize businesses and branch offices of international enterprises. Business Central install-base customers cover wholesale, trading, distribution, retail, professional services, engineering services, manufacturing, and the list goes on.

The three packages, namely Fine-Lite, D-Lite and D-Prime, are built on Business Central Essentials edition. Apart from the bundled user licenses and apps, other services include setup, configuration, user training, upload of master data templates and go-live support. Depending on the package that you choose, setup and configuration will be done differently.

Yes, you can upgrade to other packages by topping up the difference. Downgrade will not be allowed.

Yes, you can upgrade to Premium edition. We will need to access your needs before giving you a quote.

The standard packages can be implemented in weeks. Having said so, the actual delivery timeline will be dependent on both party’s availability and readiness of your master data.

Business Central is the successor product to Microsoft Dynamics NAV, Microsoft Dynamics GP and Microsoft Dynamics SL. Dynamics 365 Business Central is positioned as ERP for small-to-midsize enterprises (SME), while Dynamics 365 Financials and Operations is marketed as ERP for large enterprises.

While both are suitable for SMEs and offer similar capabilities, Business Central has the following advantages over SAP Business One.

• SaaS option directly offered by product principal. Free upgrade ensued.
• Native support for mobile app, tablet app and any browsers across devices.
• Interoperability with Microsoft Outlook application to further boost user productivity.
• Artificial intelligence for forecasting and predictions.
• Huge number of third-party business apps validated by Microsoft are available at AppSource - marketplace for Microsoft business apps.

While both offer similar SaaS offering, Business Central has the following advantages over Oracle Netsuite.

• Total cost of ownership is comparatively lower, though lately Netsuite has been running attractive promotions for lower initial investment to gain back market shares.
• Implementation cycle is potentially shorter and can be completed in weeks instead of months.
• Interoperability with Microsoft Outlook application to further boost user productivity.
• Huge number of third-party business apps validated by Microsoft are available at AppSource - marketplace for Microsoft business apps.

Business Central is an Enterprise Resource Planning (ERP) system while Xero / QuickBooks / MYOB are pure accounting systems that can be very limited to scale and grow with your business. Accounting systems are usually good for small-scale and single-entity businesses. Many growing businesses find these systems limited in capability and functions to support their daily operations and increasingly complex needs.

Business Central SaaS offering is hosted on Microsoft Azure and directly managed by Microsoft. Microsoft Azure is an industry-standard cloud platform, which is supported by significant R&D expenditure. Microsoft operates a defence facility with security experts working around the clock to protect the cloud infrastructure, detecting and responding to threats.

Your data is stored at Microsoft data center located in Singapore.